Peter 
Ankerstjerne 
MBA, COP, FRICS 
Chief Marketing Officer 
ISS World Services A/S 
Biography
At ISS, Peter is responsible for Group Marketing incl. Branding, Marketing, Business Analytics, Sales Support and Research/Development. He has been responsible for developing the Integrated Facility Services model from idea to implementation - this is still a key strategic focal point of the organization and now represents 40% of group revenue. Peter is author of ten industry White Papers and co-author/editor of five White Books. He is Fellow of the Royal Institute of Chartered Surveyors (RICS) and Fellow of the International Facility Management Association (IFMA) where he also serves at the Board of Directors. In addition, Peter is a Certified Outsourcing Professional (COP) and serves on the Strategic Advisory Board of the International Association of Outsourcing Professionals (IAOP). In 2015, Berlingske Nyhedsmagasin voted him among the five best CMO’s in Denmark. Educationally, Peter holds a Bachelor in Int. Marketing and an MBA from the Copenhagen Business School (CBS) in Denmark.
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Session Code Session Title Date Time
8.12A ISS 2020 Vision: Health & Well-Being in the WorkplaceThrough Best in Class Service Experiences October 20, 2017 11:45 AM - 12:45 PM