|Thursday, October 19, 2017||4:15 PM - 5:15 PM|
|Venue: George R. Brown Convention Center|
Facilities management is a $500B fragmented industry. Decisions are often driven by gut, not by data. Today's Facilities Manager is a business manager whose decisions directly impact the brand and is responsible for optimizing their stores/locations for best in class customer experience and sales. Now more than ever, facilities teams need state-of-the-art tools and Business Intelligence to manage their programs and stay competitive. Learn how advanced analytics capabilities today are allowing Facility Managers to make data driven decisions that can bring about process improvements and cost savings. Also learn how Bloomin Brands, a 1200+ restaurant chain changed how they managed their facilities by leveraging data and analytics available to drive decisions and enhance and simplify the Restaurant Manager experience.
|Levels of Learning|
|Mr. Sid Shetty, VP, Marketplace Strategy & Experience, ServiceChannel|
|Mr. Jon Ahrendt, Director of Facilities, Bloomin' Brands|