6.12A Leveraging Facility Managers to Embed Workplace Change
Friday, October 20, 2017 9:15 AM - 10:15 AM
Venue: George R. Brown Convention Center
Room: 320A

“Too often, organizations introduce change management efforts once a workplace project is well underway, when rumors have already begun to circulate and risk undermining employee engagement. The success of any workplace transformation project requires having the right players at the table from the start. While the team may vary on a project to project basis, several common components for successful change management exist: an engaged executive, a passionate advisor, buy-in throughout the governance structure and a localized change team comprised of HR, Facilities and influencers from the business units. With any major workplace change, such as an implementation of a mobility strategy and new work settings, employees need reassurance that their workplace experience will be seamless and they need ongoing support to maximize use of new spaces and technology. On-site Facility Managers are instrumental in both ensuring a positive and seamless experience for employees and helping the change committee anticipate challenges.

Learning Objectives/Outcomes:
Review the process and players involved in introducing a workplace change
Define key roles and responsibilities of Facility Managers in planning and executing change management programs
Identify common challenges and triggers to anticipate support requirements and/or additional resources
Demonstrate best practices towards holistic and sustainable workplace change
Levels of Learning
200 level
Topic Category:
Ms. Robyn Baxter, Regional leader, Consulting, HOK