7.09 CMMS is Changing the FM Game – A Real Life Example
Friday, October 5, 2018 11:45 AM - 12:45 PM
Venue: Charlotte Convention Center - West Wing
Room: 209AB
While working from three leased buildings and managing employee needs submitted haphazardly via phone and email, Be The Match® was consolidating to a new headquarters in downtown Minneapolis. There, the organization planned to institute a mobile and collaborative work environment and establish its first Facilities Management department. That new team needed a CMMS, computerized maintenance management system, that would streamline asset management and employee requests. A perfect match was made, this new software has transformed the nonprofit organization’s work processes, streamlined efficiencies and reduced costs—allowing it to advance its mission. The FM team has transformed and branded their department as a key player within the entire organization, especially to the C-Suite. With the needs of the building and its occupants continuing to change, the FM team continues to evolve to capture the right data at the right time to make the right decisions. They see the value in the data and they want you to as well. Join us to hear the true story of how Be the Match is changing the FM game.

Learning Objectives/Outcomes:
Understand the benefits of using a CMMS and/or IWMS software is the ability to get real time data to help support your business needs and make efficient decisions about your workplace including the building and its occupants.
When starting a new IWMS project, start small with immediate needs but continue to grow and change. This will help everyone in the organization get used to the new solution and new way of doing things including the FM team. But remember to evolve - don’t let it get stale. CMMS should evolve as the building and its occupants change
Define and document a threshold of what should be tracked and why. If you try to track everything you will not be able to keep up and be overloaded with old/bad data. You can always add more as you get comfortable with the software and these new roles and responsibilities
Share this information with the whole organization. This will motivate your FM Team and make them proud of their work as well as being open and transparent with the organization on what facilities is doing for them.
Levels of Learning
200 level
Topic Category:
Technology
Speakers
Ms. Rhonda Rezac, Business Analyst, RSP
Mr. Michael Thorson, Facility Manager, Be The Match
Kristine Fisher, Director, Facilities Management and Real Estate, Be the Match