Conference Schedule

Hybrid means different things to different organizations, and key to hybrid is flexibility – in time, space, and utilization.

We will start by sharing survey findings from respondents with different backgrounds & experiences working in a hybrid way to evaluate their level of navigating spatial disruption and metaverse preparedness which provides awareness for leading hybrid work. The results provide insights to implement a human centric approach for a flexible workplace strategy.

At the same time, the planet is burning. The EPA estimates that 12M tons of furniture ends up in landfills annually with 10M tons discarded annually in the EU. This does not include construction waste. Without an intervention, changes in working patterns will result spaces misaligned with purpose and simply more waste. Join us as we compare and contrast conventional, linear workplace delivery with an innovative approach to circular workplace delivery.

Learn from the world’s leading memory skills expert! In this very fun & interactive presentation, U.S. Memory Champion, Chester Santos – “The International Man of Memory” will help you to develop life-changing skills to greatly enhance your professional development & lifelong learning.
You will unlock your mind's hidden power to easily remember names, facts/figures, presentations, processes/procedures, famous quotes, foreign languages, software commands/directories, complex terminology, laws/statutes and much more.

Scott Lesnick will take you on a remarkable journey and share how he devised a daring plan to reunite with his two small children who were kidnapped to the Middle East. His powerful signature keynote, Kidjacked, will teach you about resilience, successfully navigating change, perseverance and overcoming obstacles in your professional and personal life. 
This session will bring real-life implementation to your jobs and your lives and ties together our challenges, growth and triumphs. Scott is a sought-after global leadership keynote speaker that has spent 24 award-winning years leading sales teams at Berkshire Hathaway Fortune 500 company. He's recently presented at TEDx and his book Lifejacked: Life Lessons on Leadership was published to critical acclaim. 

Immediately following Power Speaker Chester Santos' keynote, participants will engage in an interactive activity to learn and train with the world's leading memory skills expert. 

Attendees will:

• Master the fundamental principles for developing powerful memory skills
• Exercise your visualization ability, creativity, and imagination
• Learn to better remember names to get more out of networking at conferences/meetings and improve professional & personal relationships
• Better retain learned information and consolidate knowledge for enhanced professional & personal development
• Become a more effective and persuasive speaker by learning to give presentations without notes
• Impress clients, potential clients, and colleagues by better demonstrating your knowledge and expertise
• Become inspired by the incredible power of your mind and increase your thirst for knowledge and continuing education

It is not what you say, it is how you say it!

Aligning the conversation to organizational objectives and stakeholder interests:

• Aligning to organizational goals
• Shifting from features to benefits
• Linking conditions to consequences
• Reframing the discussion for success

It is not what you say, it is how you say it!

Aligning the conversation to organizational objectives and stakeholder interests:

• Aligning to organizational goals
• Shifting from features to benefits
• Linking conditions to consequences
• Reframing the discussion for success

Whichever way you choose to manage your ESG reporting, ultimately your goal is to continuously optimize your building performance. A wide array of analytical tools are available to monitor building performance, report inefficiencies, and track the resolution of the problems identified. In some cases the analytical tools can automatically fix the problems, saving energy and improving occupant comfort. In this session you will learn about the array of building data analytical tools available, understand the energy and non-energy benefits, and gain insights into best practices for installing and using them. 

From digital signage to interactive wayfinding kiosks and workspace reservation displays, audio-visual tools offer a supremely engaging and immersive experience for employees when at their workplaces. This session will delve into mainstream as well as emerging AV technologies that are redefining the workplace, including pertinent use cases and best-practice recommendations.

Attendees will come away with a deeper understanding of the impact audio-visual technologies can have on employee experience and be equipped with the knowledge necessary to start incorporating these tools into their own organizations.

In this question and answer-oriented session, we will have a lively dialog, debunk myths about building decarbonization, and provide concrete examples of existing buildings transformed into lean-green, low-carbon machines.

Concerns over buildings' massive ecological footprints continue to mount. Buildings are responsible for 37 percent of US greenhouse gas emissions (GHG), onsite and indirect emissions. Facility managers are crucial in reducing and mitigating emissions while improving overall building operations. Stakeholders expect change and demand more significant insights through better and more accurate reporting. Join us at this critical Learning Lab at IFMA's Facility Fusion. You will gain vital insights into how you can document your decarbonization efforts (and broader Environmental, Social, and Governance) activities.

Concerns over buildings' massive ecological footprints continue to mount. Buildings are responsible for 37 percent of US greenhouse gas emissions (GHG), onsite and indirect emissions. Facility managers are crucial in reducing and mitigating emissions while improving overall building operations. Stakeholders expect change and demand more significant insights through better and more accurate reporting. Join us at this critical Learning Lab at IFMA's Facility Fusion. You will gain vital insights into how you can document your decarbonization efforts (and broader Environmental, Social, and Governance) activities. 

It is no longer an “option” to operate your organization in a sustainable way. It’s not just about surviving today’s significant changes, but to thrive and lead the initiatives and narratives when it comes to sustainability. In this symposium, you will:

• Understand the foundations of sustainability to then…
• Create a targeted business case and plan to implement for your organization, and…
• Interactively socialize your plan with stakeholders

Decarbonizing operations was once revered as “nice to have” but has become a “must do.” As 50% of today’s buildings will still be in use in 2050, it’s not enough to focus on new builds. For building operators, retrofit and refurbishment projects are critical in the journey to decarbonize and must double annually to meet net-zero targets. 
 

Facility managers can become the net-zero champions of their organization. Our proven 3-step process will help you make the all-digital, all-electric transformation needed to:

• Reduce carbon footprint
• Decrease energy consumption
• Meet regulations
• Prove commitment to sustainability

It is no longer an “option” to operate your organization in a sustainable way. It’s not just about surviving today’s significant changes, but to thrive and lead the initiatives and narratives when it comes to sustainability. In this symposium, you will:

• Understand the foundations of sustainability to then…
• Create a targeted business case and plan to implement for your organization, and…
• Interactively socialize your plan with stakeholders 

Acquiring FM knowledge is in the top 3 reasons people join IFMA. Bring your questions about IFMA professional development and join a discussion with IFMA’s Training Support Team about the benefits of training and how to best connect with members and potential members.

• Learn about for training that fills gaps of knowledge and provides a professional credential.
• Learn more about the Self-Assessment Tool and the insights the chapter can gain with this tool.
• Walk away with strategies and options you can bring back to your board.

What do you do when your component falls behind digital trends or is experiencing low engagement
Getting a grip on the fundamentals of a digital foundation can attract new audiences and support the growth of the organization.
Having overcome the struggle of providing professional development platforms to the members and keeping them engaged, this presentation will feature three key takeaways:
Recalibrate digital visibility
Strategic content creation
Deliver professional growth experiences

Review the methodology of the competency-based exam, practice applying critical thinking skills and discuss the rationales used in practice exam questions. You’ll review the overall methodology of the CFM Exam and practice applying FM knowledge and critical thinking skills in a competency-based exam through practice exam questions. Added value: Classroom courses allow you to ask essential questions and discuss real-world examples.

Information about CFM can be accessed at https://www.ifma.org/credentials/certified-facility-manager-cfm/

Salesforce Tower is the tallest office building on the West Coast, standing at 1,070 feet tall. As the largest private employer in San Francisco, the building is close to their customers and allows them to support local neighborhoods.
Salesforce Tower is LEED Platinum certified and runs on 100% renewable electricity through CleanPower SF. The tower features the largest onsite water recycling system in a commercial high-rise building in the US. This blackwater system will save 7.8 million gallons of water yearly.
The tour will take you to the top of Salesforce Tower, home to the ‘Ohana Floor which is an innovative, flexible space where people can come to collaborate and connect with each other. On weeknights and weekends, it is open to nonprofits and foundations aligned with their culture of giving back, at no cost.

The Hilton San Francisco is the largest hotel on the West Coast consisting of 3 buildings with 2 million square feet of space and over 1900 guest rooms. The tour will show how the properties three towers, built in three different decades, were integrated together with a single building automation system. The tour will also highlight the fully automated commercial laundry that washes and dries 140lbs of laundry every 6 minutes. The hotel runs like a small city, see what it takes to keep the city running.

For registered facility tour participants: Please meet in the foyer near Continental Ballroom 4 at 1:15 p.m. Buses will depart promptly at 1:30 p.m. Must be preregistered for Facility Tours. All participants must sign in prior to departure and take provided transportation.