|
Saturday, October 12
|
| Session Code |
Session Title |
Speaker(s) |
|
Topic Category: |
|
8:00 AM - 5:00 PM
|
|
FMP: Operations and Maintenance Course
|
|
|
|
|
FMP: Project Management Course
|
|
|
|
|
Sunday, October 13
|
| Session Code |
Session Title |
Speaker(s) |
|
Topic Category: |
|
8:00 AM - 5:00 PM
|
|
FMP: Operations and Maintenance Course
|
|
|
|
|
FMP: Project Management Course
|
|
|
|
|
Strategy & Alignment for Sustainable Facility Management
|
|
|
|
|
CFM Exam Prep Workshop Plus (3 day)
|
|
|
|
|
Monday, October 14
|
| Session Code |
Session Title |
Speaker(s) |
|
Topic Category: |
|
8:00 AM - 5:00 PM
|
|
FMP: Finance & Business Course
|
|
|
|
|
FMP: Leadership and Strategy Course
|
|
|
|
|
Strategy & Alignment for Sustainable Facility Management
|
|
|
|
|
CFM Exam Prep Workshop Plus (3 day)
|
|
|
|
|
Tuesday, October 15
|
| Session Code |
Session Title |
Speaker(s) |
|
Topic Category: |
|
7:00 AM - 2:30 PM
|
|
2019 Doug Underwood/Utilities Council of IFMA 27th Annual Golf Tournament
|
|
|
|
|
7:30 AM - 12:30 PM
|
|
Workplace Management Program (WMP)
|
|
|
|
|
8:00 AM - 5:00 PM
|
|
FMP: Finance & Business Course
|
|
|
|
|
FMP: Leadership and Strategy Course
|
|
|
|
|
CFM Exam Prep Workshop Plus (3 day)
|
|
|
|
|
CFM Exam Prep Workshop (1 day)
|
|
|
|
|
1:00 PM - 4:00 PM
|
|
Facility Tour: Phoenix Convention Center – 2019 Host Venue
|
|
|
|
|
Facility Tour: The Orpheum Theatre
|
|
|
|
|
Facility Tour - The University of Phoenix Arizona Biomedical Campus
|
|
|
|
|
1:00 PM - 4:15 PM
|
| DD1 |
Deeper Dive Tuesday: The Disaster Experience for Facility Managers
|
Bob Mellinger
|
|
|
|
Wednesday, October 16
|
| Session Code |
Session Title |
Speaker(s) |
|
Topic Category: |
|
10:00 AM - 11:30 AM
|
|
Opening Keynote: Robyn Benincasa
|
|
|
|
|
12:00 PM - 1:00 PM
|
| CP 1.01 |
Chapter Leadership and the 3 Realm (no CEU offered)
|
|
|
|
|
12:30 PM - 1:00 PM
|
| EA 1.01 |
Case Study: Revolutionize Space Planning with AI (no CEU offered)
|
|
|
Occupancy and Human Factors
|
| EA 2.01 |
Optimized Connectivity for Changing Office Spaces (no CEU offered)
|
|
|
Occupancy and Human Factors
|
|
12:30 PM - 1:30 PM
|
| EA 3.01 |
Workplace Transformation: Key Trends and Drivers (no CEU offered)
|
|
|
Occupancy and Human Factors
|
|
1:15 PM - 2:15 PM
|
| EA 1.02 |
How Can You Engage the Next Generation Today & Be Future Ready Tomorrow? Experiences from Generations Y&Z
|
Yvet Brummelhuis
|
|
Occupancy and Human Factors
|
| EA 2.02 |
So You Want to be an IFMA Instructor? (no CEU offered)
|
Patrick Okamura
Teena Shouse
|
|
Taking Your Career to New Heights
|
|
1:30 PM - 2:30 PM
|
| CP 2.01 |
Chapter Powers Activate! Innovating through Collaboration (no CEU offered)
|
|
|
|
|
1:45 PM - 2:45 PM
|
| EA 3.02 |
Driving Business Value with New Approaches in FM Analytics (no CEU offered)
|
|
|
Finance and Business
|
|
2:30 PM - 3:00 PM
|
| EA 2.03 |
FMP and SFP Info Session (no CEU offered)
|
|
|
Taking Your Career to New Heights
|
|
2:30 PM - 3:30 PM
|
| EA 1.03 |
Closing the Loop on Office Furniture
|
Doug Pilgrim
|
|
Sustainability
|
|
3:00 PM - 4:00 PM
|
| CP 3.01 |
Organization Design and How this Impacts Membership Growth (no CEU offered)
|
|
|
|
| EA 3.03 |
The Future of Workplace Management – Welcome to the Internet of Things (IoT) (no CEU offered)
|
|
|
Facility Information Management and Technology Management
|
|
3:15 PM - 3:45 PM
|
| EA 2.04 |
CFM Info Session (no CEU offered)
|
|
|
Taking Your Career to New Heights
|
|
3:45 PM - 4:45 PM
|
| EA 1.04 |
Climate Change Fundamentals for Facility Management Professionals (no CEU offered)
|
|
|
Sustainability
|
|
4:00 PM - 4:30 PM
|
| EA 2.05 |
Ladder Alternative for Job Sites (no CEU offered)
|
|
|
Operations and Maintenance
|
|
4:15 PM - 4:45 PM
|
| EA 3.04 |
Enrich Your Employee Experience With One Integrated Solution (no CEU offered)
|
|
|
Facility Information Management and Technology Management
|
|
Thursday, October 17
|
| Session Code |
Session Title |
Speaker(s) |
|
Topic Category: |
|
9:45 AM - 10:45 AM
|
|
Workplace Evolutionaries (WE) (No CEU Offered)
|
|
|
|
| CP 4.01 |
Workplace Management: The Next Ten Years (no CEU offered)
|
|
|
|
|
10:30 AM - 11:00 AM
|
| EA 3.05 |
Food at Work is Changing: Understanding Evolving Trends and Employee Expectations Across Generations (no CEU offered)
|
|
|
Occupancy and Human Factors
|
| EA 2.06 |
Measuring True Space Utilization in the Workplace with the FM:Systems Rifiniti Workplace Analytics Platform (no CEU offered)
|
|
|
Occupancy and Human Factors
|
|
10:30 AM - 11:30 AM
|
| EA 1.05 |
Moving the Needle: A GWI Case Study (no CEU offered)
|
Carolyn McGary
|
|
Performance and Quality
|
|
11:15 AM - 11:45 AM
|
| EA 3.06 |
A Case Study for Using Analytics to Budget for Capital Expenditures (no CEU offered)
|
|
|
Finance and Business
|
| EA 2.07 |
The IoT Revolution for Corporate Real Estate Facilities Management (no CEU offered)
|
|
|
Operations and Maintenance
|
|
11:30 AM - 12:30 PM
|
| CP 5.01 |
Understanding Proptech: New Technologies for FM/CRE (no CEU offered)
|
|
|
|
|
11:45 AM - 12:45 PM
|
| EA 1.06 |
The Facility Manager Will Present Yesterday's Waste Heat As Today's Commodity (no CEU offered)
|
|
|
Sustainability
|
|
12:00 PM - 12:30 PM
|
| EA 2.08 |
Essentials of FM Info Session (no CEU offered)
|
|
|
Taking Your Career to New Heights
|
|
12:30 PM - 1:00 PM
|
| EA 3.07 |
Simplify how your Employees manage and engage with Visitors to your Workplace (no CEU offered)
|
|
|
Facility Information Management and Technology Management
|
|
12:45 PM - 1:15 PM
|
| EA 2.09 |
Credentials Overflow Session (no CEU offered)
|
|
|
Taking Your Career to New Heights
|
|
1:45 PM - 2:45 PM
|
| 1.02 |
Change Management is More Than Just a Free Lunch!
|
Stephanie Bass
Rebecca Johnson
|
|
Project Management
|
| 1.03 |
The Heart of Every Contract: Writing Scopes of Work
|
Phyllis Meng
|
|
Finance and Business
|
| 1.04 |
AI and the Human Experience
|
Kay Sargent
Gordon Wright
|
|
Trending Topics
|
| 1.05 |
Back to the Future: Desks? Where We're Going, We Won't Need Desks!
|
Mary Lee Duff
Diane Rogers
|
|
Occupancy and Human Factors
|
| 1.06A |
The Power of One: An Immersive Workplace Experience Amplified by IFM at Samsung Electronics America
|
Dan Lorenz
Brian Philip
Steven Weiser
|
|
Leadership and Strategy
|
| 1.06B |
Women in FM: A Panel Discussion
|
Diane Levine
Jennifer Tschilar
|
|
Leadership and Strategy
|
| 1.07 |
Building Technology Has Advanced – It’s Time We Catch Up
|
John Rimer
|
|
Operations and Maintenance
|
| 1.08 |
If Buildings Are the Problem, What is the Solution? Case Studies of Facility Managers Driving Climate Impact
|
Melanie Mayo-Rodgers
Gautami Palanki
Lesley Morrison
|
|
Sustainability
|
| 1.09 |
Implementing a New IWMS System for Your Organization
|
Ritesh Khanna
|
|
Facility Information Management and Technology Management
|
| 1.10 |
Leveraging Elevator IoT to Unlock Your Building's Potential
|
Christopher Bowler
|
|
FM Solutions
|
| 1.11 |
The Intelligent FM Transition: How Facility Professionals Start Smartly in New FM Roles (Even When Management Does Not Quite Understand What You Do)
|
Tyrel Melville
|
|
Taking Your Career to New Heights
|
| 1.12 |
Generation Z and Millennials in the FM Workplace: A First-hand Perspective
|
Geoff Williams
Katerina Karasyova
Derek Bacigal
Nick Heibein
|
|
Young Professionals
|
| 1.13 |
Remote Sensing: Creating a Fail-Safe for Critical Health Care Research
|
Elik Essif
|
|
Health Care Council
|
| 1.14 |
Workplace Evolutionaries (WE)(No CEU Available)
|
|
|
|
|
1:45 PM - 5:00 PM
|
| 1.01 |
Deeper Dive Thursday: The Disaster Experience for Facility Managers A Tabletop Exercise additional registration required
|
Bob Mellinger
|
|
|
|
3:00 PM - 4:00 PM
|
| 2.02 |
Post-ICMS Global Cost Prediction
|
Stephen Ballesty
|
|
Project Management
|
| 2.03 |
How to Present a Comprehensive Capital Budget and Become a Rock Star to Your Senior Management
|
Marcella Garwood
|
|
Finance and Business
|
| 2.04 |
Mobile Access Control Technology: A Giant Step Toward Smarter Buildings and a Better Occupant Experience
|
Bob Cutting
|
|
Trending Topics
|
| 2.05 |
Facilities Can Leverage the Employee Experience in a Dispersed Workplace
|
Trina Hoefling
Kathy Kacher
|
|
Occupancy and Human Factors
|
| 2.06 |
Strategic Life Plan for Facility Managers: Human Longevity and Your Career
|
Alex Lam
|
|
Leadership and Strategy
|
| 2.07 |
What’s Next in Operational Excellence: Using Data to Elevate Your Maintenance Road Map and Move to Condition-Based Maintenance and Predictive Analytics
|
Jim Whittaker
|
|
Operations and Maintenance
|
| 2.08 |
From Deskside to the Dumpster: Designing an Effective Recycling and Waste Collection Program
|
Alec Cooley
Alana Levine
|
|
Sustainability
|
| 2.09 |
The Making of a Smart Workplace – How to Phase Scenarios for Maximum Impact
|
Eric Van Bael
Luc Hoffmann
|
|
Facility Information Management and Technology Management
|
| 2.10 |
The Price Is Right: How to Generate and Prove ROI on Workplace Innovation
|
Mike Petrusky
Chad Smith
|
|
FM Solutions
|
| 2.11 |
Scope Your Way to Better Budgets
|
Rory Woolsey
|
|
Taking Your Career to New Heights
|
| 2.12 |
Appreciative Inquiry Used to Reinvigorate Membership and Participation – An Update
|
Cheryl Duvall
James Loesch
Peter Notari
|
|
Occupancy and Human Factors
|
| 2.13 |
Nothing is Permanent but Change
|
Stewart Livsie
|
|
Health Care Council
|
| 2.14 |
Workplace Evolutionaries (WE) (No CEU Offered)
|
|
|
|
|
4:15 PM - 5:15 PM
|
| 3.02 |
Effective Project Leadership: You Are Not the Project
|
Jeffrey Bonk
|
|
Project Management
|
| 3.03 |
FMs Can Impact the Procurement Landscape by Modifying the Technical Requirements
|
Dean Kashiwagi
|
|
Finance and Business
|
| 3.04 |
My Man Jeeves: The Rise of Personal Assistant Apps in the Work Environment
|
Steve Morren
Adrian Weygandt
Tim Peters
|
|
Trending Topics
|
| 3.05 |
Can a Global Standard be Personal? A NOKIA Case Study
|
Maggie Willis
Mariju Wille
Tracey Martinez
|
|
Occupancy and Human Factors
|
| 3.06 |
Take the Lead: Create a Training Program to Meet the Future Needs of a Diverse Workforce
|
Teena Shouse
Maureen Roskoski
Eric Guthrie
|
|
Leadership and Strategy
|
| 3.07 |
Oregon Convention Center’s OCx Program: Integrating Functional Testing With Preventive Maintenance
|
Ted Spear
Cyndy Thompson
Mark Effinger
Josh Lipscomb
|
|
Operations and Maintenance
|
| 3.08 |
Community College Case Study – Building Analytics
|
Steve Patterson
Miles Smith
|
|
Sustainability
|
| 3.09 |
To Infinity and Beyond – The Robots Are Coming
|
Bruce Little
|
|
Facility Information Management and Technology Management
|
| 3.10 |
What Workspace Design is Getting Wrong: Simplicity
|
Rachel Wilcox
|
|
FM Solutions
|
| 3.11 |
Avoiding Death by PowerPoint – How to Give Better Presentations With Less Anxiety
|
Wayne Whitzell
|
|
Taking Your Career to New Heights
|
| 3.12 |
Data Integration – Building a Digital Ecosystem for FM Success
|
Lisa Stanley
Phil Wales
Melissa Morgan
Shane Gamboa
|
|
Taking Your Career to New Heights
|
| 3.13 |
Construction to Maintenance: Leveraging FM Data Through the Building Life Cycle
|
David Connors
Evan Kontos
Dennis Ford
|
|
Health Care Council
|
| 3.14 |
Workplace Evolutionaries (WE)(No CEU Offered)
|
|
|
|
|
Friday, October 18
|
| Session Code |
Session Title |
Speaker(s) |
|
Topic Category: |
|
8:00 AM - 9:00 AM
|
| 4.03 |
Changing the Paradigm of Emergency Preparedness in FM: The Real Factors Driving Successful Incident Response
|
John Volcheck
|
|
Risk Management
|
| 4.04 |
If It's Broken, Fix It! – How to Fill the Gap
|
Curtis Slife
Jeffrey Chambers
|
|
Performance and Quality
|
| 4.05 |
The Rise of the Multigenerational Workforce: Designing for Age Diversity in the Workplace
|
Erik Lucken
|
|
Occupancy and Human Factors
|
| 4.07 |
Updated OSHA Standard: The Facility Manager’s Obligation to Prevent Falls From the Roof
|
Kirk Dighton
Brent Taylor
|
|
Operations and Maintenance
|
| 4.08 |
Understanding the Data Behind What’s Guiding the World’s Elite Workplaces
|
Eleanor Forster
Racha Kamal
|
|
Real Estate
|
| 4.09 |
Innovative Technology is Key to FM Survival
|
Dean Kashiwagi
|
|
Facility Information Management and Technology Management
|
| 4.10 |
Feel Like You’re Always Sick? Maybe Your Workplace is to Blame
|
Joseph Allen
Jonathan Wilson
|
|
FM Solutions
|
| 4.11 |
Twists and Turns on the Way to Becoming an FM Leader
|
David Gray
Sandy Heistand
Mike O' Farrell
|
|
Taking Your Career to New Heights
|
| 4.14 |
Workplace Evolutionaries (WE)(No CEU Offered)
|
|
|
|
|
8:00 AM - 10:15 AM
|
| 4.01 |
The New Inclusivity: Neurodiversity and Workplace Inclusion
|
Kay Sargent
Pam Light
|
|
Interactive Workshops
|
|
9:15 AM - 10:15 AM
|
| 5.02 |
Quantum Leadership: What Got You Here, Won't Get You There
|
Wayne Whitzell
|
|
Communication
|
| 5.03 |
The Fatal Flaws in Your Active Shooter Response and How to Correct Them
|
Bo Mitchell
|
|
Risk Management
|
| 5.04 |
Workplace Quality Assessment
|
Stephen Ballesty
|
|
Performance and Quality
|
| 5.06 |
The Power of One and The Power of Many: Creating Balance Between the Individual and the Collective for Successful Outcomes
|
Alana Dunoff
Andrea Sanchez
|
|
Leadership and Strategy
|
| 5.07 |
The Truth About Parking Structure Maintenance: How to Protect Your Investment
|
Trey Thomas
Scott Weiland
|
|
Operations and Maintenance
|
| 5.09 |
Meet AI, My New Coworker
|
Tina Scott
|
|
Facility Information Management and Technology Management
|
| 5.10 |
What's Your I(A)Q?
|
Brian Morgan
|
|
FM Solutions
|
| 5.11 |
The Facility Manager's Guide to Information Technology: Selected Chapter and Case Study Discussion
|
Ted Ritter
Geoff Williams
Erik Jaspers
Joachim Hohmann
|
|
Taking Your Career to New Heights
|
| 5.14 |
Workplace Evolutionaries (WE)(No CEU Offered)
|
|
|
|
|
10:30 AM - 11:30 AM
|
| 6.02 |
The FM Negotiation Life-Cycle: From Challenge and Conflict to Collaboration and Calm
|
Mary Redmond
|
|
Communication
|
| 6.03 |
An Introduction to Bombing Prevention, Preparedness and Response at Your Facilities
|
Douglas DeLancey
|
|
Risk Management
|
| 6.04 |
Using Lean Quality to Improve O&M Performance
|
Robert Dawkins
|
|
Performance and Quality
|
| 6.05 |
Performance is the New Community: Why Enterprise Customers Want More From Agile Workspaces
|
Scott Marshall
|
|
Occupancy and Human Factors
|
| 6.06 |
Sheer Living Hell: Surviving a Tormenting Work Environment
|
Susan Thompson
|
|
Leadership and Strategy
|
| 6.07 |
A Paradigm Shift: Addressing the Technician Skills Gap
|
Ray Congdon
|
|
Operations and Maintenance
|
| 6.08 |
Willis Towers Watson Global Workplace Transformation and Use of Technology
|
Bryon Olsen
Andrew Mawson
|
|
Real Estate
|
| 6.09 |
Bridging the Gap Between Construction Closeout and Facilities
|
David Trask
|
|
Facility Information Management and Technology Management
|
| 6.10 |
Providing Exceptional Customer Experience is a Team Sport
|
Teena Shouse
Rick Wood
Kim Pettiford
|
|
FM Solutions
|
| 6.11 |
ISO 41000: Next-gen FM via International Standards
|
Stephen Ballesty
Casey Martin
|
|
Taking Your Career to New Heights
|
| 6.12 |
Demystifying IFMA Fellowship (no CEU offered)
|
Peter Winters
Rod Stevens
|
|
Taking Your Career to New Heights
|
| 6.14 |
Workplace Evolutionaries (WE)(No CEU Offered)
|
|
|
|
|
10:30 AM - 12:45 PM
|
| 6.01 |
Beyond Coworking: How WeWork Transforms Workspace for The World’s Largest Companies and What FMs Can Learn From Their Model
|
Maureen Ehrenberg
Peter Ankerstjerne
Christian Flanders
|
|
Interactive Workshops
|
|
11:45 AM - 12:45 PM
|
| 7.02 |
Talking the Walk: Communicating Your Way Through Green Organizational Change
|
Joelle Jach
Elise Redetzke
|
|
Communication
|
| 7.03 |
AWR-335: Response to Suspicious Behaviors and Items
|
Curtis Tilley
Roderick Palmer
Lesli Frye
|
|
Risk Management
|
| 7.04 |
Digitization in a Validated IFM Environment: How to Eliminate the Archives That No Longer “Spark Joy”
|
Danielle Jones
|
|
Performance and Quality
|
| 7.05 |
Creating Next-generation Collaborative Work Environments - a Cisco Case Study
|
Mark Miller
|
|
Occupancy and Human Factors
|
| 7.06 |
Bridging the Labor Resource Gap: What FMs Can Do to Offset the Growing Shortage of Skilled Labor Resources
|
John Rimer
|
|
Leadership and Strategy
|
| 7.07 |
Enclosure Assessments: Mitigating Building Performance Problems With Preventative Care
|
Nicholas Floyd
|
|
Operations and Maintenance
|
| 7.08 |
Should I Stay or Should I Go: Evolving Needs Drive Renovations vs. Relocations
|
Jodi Williams
Carrie Griffiths
Jim Browning
Jeany Kim
|
|
Real Estate
|
| 7.09 |
Blockchain for EAM: An Open Letter on Distributed Ledger
|
Daniel Stonecipher
|
|
Facility Information Management and Technology Management
|
| 7.10 |
Real Estate Yoga: Agility in Real Estate Planning Isn’t a Huge Stretch
|
Jeff Revoy
Deano Roberts
|
|
FM Solutions
|
| 7.11 |
Communicating a Winning Image
|
Paul Petricca
|
|
Taking Your Career to New Heights
|
| 7.14 |
Workplace Evolutionaries (WE) (no CEU offered)
|
|
|
|
|
1:15 PM - 3:15 PM
|
|
Closing Keynote: Peter Hinssen, "The Day After Tomorrow"
|
Peter Hinssen
|
|
|
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